Join Helios Dev and be part of a team redefining what is possible in sales. We are well-funded with the resources of a scale-up and the speed of a startup. As a Staff Customer Success Manager, you will have real ownership, meaningful impact, and the flexibility to work how you work best.
What You'll Do:
- Exceed quarterly revenue targets and contribute to team growth
- Build and maintain a healthy sales pipeline using CRM tools
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
- Identify customer needs and align solutions to their goals
- Collaborate with customer success on seamless handoffs post-sale
What We're Looking For:
- Ability to work on ambiguous problems with limited direction
- History of influencing technical or product strategy at scale
- Recognized expertise that spans multiple teams or domains
- 8+ years of experience with increasing scope and impact
- Exceptional mentorship and organizational leadership skills
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Company-wide team retreats twice per year
- Annual learning and development budget ($1,500+)
- Home office setup stipend ($500-$1,000)
- Competitive salary with equity or performance bonuses
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.