We are PulseCloud, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Senior Program Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Identify bottlenecks and implement scalable process improvements
- Coordinate with vendors, partners, and external stakeholders
- Own and optimize end-to-end operational processes and workflows
- Support resource planning and capacity management initiatives
- Facilitate agile ceremonies and keep teams aligned on priorities
- Document processes and ensure knowledge is shared across teams
- Manage cross-functional project delivery from planning to completion
What We're Looking For:
- Experience mentoring junior and mid-level team members
- Excellent communication and stakeholder management skills
- Strong system design and architectural thinking
- Ability to drive technical decisions with long-term impact
What We Offer:
- Annual learning and development budget ($1,500+)
- Home office setup stipend ($500-$1,000)
- Competitive salary with equity or performance bonuses
- Unlimited PTO and company-wide recharge days
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.