At LumenSoft, we are reimagining how teams approach operations. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Senior Operations Manager who shares our values and is excited to grow with us.
What You'll Do:
- Own and optimize end-to-end operational processes and workflows
- Coordinate with vendors, partners, and external stakeholders
- Support resource planning and capacity management initiatives
- Document processes and ensure knowledge is shared across teams
- Facilitate agile ceremonies and keep teams aligned on priorities
- Build dashboards and reporting systems to track operational KPIs
- Identify bottlenecks and implement scalable process improvements
What We're Looking For:
- Strong system design and architectural thinking
- Proven track record of delivering complex, high-impact projects
- Excellent communication and stakeholder management skills
- 5+ years of relevant professional experience
- Experience mentoring junior and mid-level team members
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Competitive salary with equity or performance bonuses
- Company-wide team retreats twice per year
- Fully remote — work from anywhere in the world
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.
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