LumenSoft is a product-led company helping businesses scale their operations capabilities. We hire exceptional people and give them the autonomy to do their best work. If you are a Senior Operations Manager who thrives in high-ownership environments, we would love to hear from you.
What You'll Do:
- Identify bottlenecks and implement scalable process improvements
- Document processes and ensure knowledge is shared across teams
- Build dashboards and reporting systems to track operational KPIs
- Manage cross-functional project delivery from planning to completion
- Support resource planning and capacity management initiatives
- Coordinate with vendors, partners, and external stakeholders
What We're Looking For:
- Ability to drive technical decisions with long-term impact
- Experience mentoring junior and mid-level team members
- Excellent communication and stakeholder management skills
- Strong system design and architectural thinking
- 5+ years of relevant professional experience
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Unlimited PTO and company-wide recharge days
- Fully remote — work from anywhere in the world
- Annual learning and development budget ($1,500+)
- Company-wide team retreats twice per year
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.