Join PulseCloud and be part of a team redefining what is possible in sales. We are well-funded with the resources of a scale-up and the speed of a startup. As a Senior Customer Success Manager, you will have real ownership, meaningful impact, and the flexibility to work how you work best.
What You'll Do:
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
- Identify customer needs and align solutions to their goals
- Exceed quarterly revenue targets and contribute to team growth
- Manage the full sales cycle from prospecting to closing
What We're Looking For:
- Excellent communication and stakeholder management skills
- Strong system design and architectural thinking
- 5+ years of relevant professional experience
- Ability to drive technical decisions with long-term impact
- Proven track record of delivering complex, high-impact projects
What We Offer:
- Annual learning and development budget ($1,500+)
- Parental leave and family-friendly policies
- Unlimited PTO and company-wide recharge days
- Company-wide team retreats twice per year
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.
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