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Senior Customer Success Manager
NovaSystems
📍 Remote (US)
📅 Full-time
📁 Sales
Posted: 2026-06-18

About the Role

Join NovaSystems and be part of a team redefining what is possible in sales. We are well-funded with the resources of a scale-up and the speed of a startup. As a Senior Customer Success Manager, you will have real ownership, meaningful impact, and the flexibility to work how you work best.

What You'll Do:
- Build and maintain a healthy sales pipeline using CRM tools
- Identify customer needs and align solutions to their goals
- Manage the full sales cycle from prospecting to closing
- Maintain accurate records of all sales activities in Salesforce
- Exceed quarterly revenue targets and contribute to team growth
- Collaborate with customer success on seamless handoffs post-sale
- Provide market feedback to product and marketing teams

What We're Looking For:
- Strong system design and architectural thinking
- Experience mentoring junior and mid-level team members
- Ability to drive technical decisions with long-term impact
- Excellent communication and stakeholder management skills

What We Offer:
- Home office setup stipend ($500-$1,000)
- Company-wide team retreats twice per year
- Annual learning and development budget ($1,500+)
- Flexible hours — we trust you to manage your time
- Parental leave and family-friendly policies

To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.

Required Skills

SalesforceOutreachGongSaaSCold OutreachCRM

Ready to Apply?

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Salary Range
$140k-$180k
Per year • Remote

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