We are MosaicDigital, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Senior Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Build and maintain a healthy sales pipeline using CRM tools
- Develop and deliver compelling product demos to potential clients
- Manage the full sales cycle from prospecting to closing
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
- Identify customer needs and align solutions to their goals
What We're Looking For:
- Ability to drive technical decisions with long-term impact
- 5+ years of relevant professional experience
- Experience mentoring junior and mid-level team members
- Excellent communication and stakeholder management skills
What We Offer:
- Competitive salary with equity or performance bonuses
- Unlimited PTO and company-wide recharge days
- Health, dental, and vision insurance (or stipend for international hires)
- Home office setup stipend ($500-$1,000)
- Flexible hours — we trust you to manage your time
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.
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