Arcadia Tech is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Senior Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Provide market feedback to product and marketing teams
- Identify customer needs and align solutions to their goals
- Develop and deliver compelling product demos to potential clients
- Exceed quarterly revenue targets and contribute to team growth
- Maintain accurate records of all sales activities in Salesforce
- Manage the full sales cycle from prospecting to closing
- Collaborate with customer success on seamless handoffs post-sale
What We're Looking For:
- 5+ years of relevant professional experience
- Experience mentoring junior and mid-level team members
- Proven track record of delivering complex, high-impact projects
- Ability to drive technical decisions with long-term impact
- Excellent communication and stakeholder management skills
What We Offer:
- Competitive salary with equity or performance bonuses
- Health, dental, and vision insurance (or stipend for international hires)
- Flexible hours — we trust you to manage your time
- Company-wide team retreats twice per year
- Annual learning and development budget ($1,500+)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.