At Arcadia Tech, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Principal Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Develop and deliver compelling product demos to potential clients
- Exceed quarterly revenue targets and contribute to team growth
- Identify customer needs and align solutions to their goals
- Maintain accurate records of all sales activities in Salesforce
- Manage the full sales cycle from prospecting to closing
- Build and maintain a healthy sales pipeline using CRM tools
What We're Looking For:
- 10+ years of deep expertise in your domain
- Demonstrated impact at the company or industry level
- Exceptional ability to communicate complex ideas to all audiences
- Experience shaping long-term technical vision and strategy
- Strong external presence through publications, talks, or open source
What We Offer:
- Unlimited PTO and company-wide recharge days
- Flexible hours — we trust you to manage your time
- Health, dental, and vision insurance (or stipend for international hires)
- Competitive salary with equity or performance bonuses
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.