We are IronKite, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Mid-Level Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Provide market feedback to product and marketing teams
- Develop and deliver compelling product demos to potential clients
- Exceed quarterly revenue targets and contribute to team growth
- Identify customer needs and align solutions to their goals
- Build and maintain a healthy sales pipeline using CRM tools
- Manage the full sales cycle from prospecting to closing
What We're Looking For:
- Experience working cross-functionally with multiple teams
- Proven ability to deliver projects independently
- Excellent written and verbal communication abilities
- Solid understanding of best practices in your domain
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Home office setup stipend ($500-$1,000)
- Flexible hours — we trust you to manage your time
- Unlimited PTO and company-wide recharge days
- Company-wide team retreats twice per year
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.
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